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American Integrity Insurance is hiring a Vendor Relationship Manager

This Job: Vendor Relationship Manager

You’ll Report To: Vice President of Innovation and Data

What You’ll Do:

The Vendor Relationship Manager will work with the VP of Innovation & Data and Claims leadership to maintain meaningful relationships with all vendors, with a specific focus on claims vendors. He/she will evaluate current vendor relationships and negotiate new contracts where needed to ensure the service needed is met and that services are provided in a timely manner within the specified budget.

You’ll be Responsible for:

  • Responsible for enterprise management of major service providers. The majority of vendor partners are primarily for Claims, however also supports providers for Marketing, Product, Risk, Underwriting and BI technology.
  • Reviews, coordinates and makes recommendations on contracts, service level agreements and statements of work.
  • Works with internal leadership to develop a company roadmap for strategic resources and vendor needs.
  • Identifies potential vendors and seeks relationships specific to our core initiatives.
  • Serves as a professional representative for American Integrity in negotiations with vendors and at industry events.
  • Negotiates with third party vendors on fee structures as well as on statements of work.
  • Coordinates vendor services, processes and methods to approve vendors.
  • Develops and ensure organizational visibility on key metrics.
  • Holds quarterly quality review of vendors.
  • Troubleshoots all vendor problems and present to leadership as needed.
  • Monitors vendor performance based on contractual agreements through the use of analytics.
  • Conducts audits.
  • Develops and sustains strategic relationships with key suppliers and define supplier engagement model.
  • Develops, manages and coordinates supplier business reviews.
  • Coordinates the development, aggregation and communication of supplier KPIs and performance.
  • Manage supplier contracts and ensures contractual compliance.
  • Manage execution of RFP and procurement events including gathering, developing recommendations and supplier negotiations.
  • Perform data gathering and quantitative data analysis in support of RFP benchmarking programs.
  • Negotiate with suppliers for optimal combination of price and service of logistics purchases.

What You’ll Need to be a Top Candidate:

Education: Bachelor’s or Master’s degree im Business, or other related fields required.

Experience: 8-10 years’ of industry experience required. Preferred candidate will have prior experience in vendor management related roles and have a minimum of 5 years claims experience in P&C insurance.

Skills & Knowledge:

  • Strategic thinking.
  • Strong and effective skills in problem solving and analytical reasoning.
  • Excellent verbal and written skills; ability to influence colleagues professionally and with integrity.
  • Ability to communicate effectively and show leadership presence.
  • Strong customer/client focus while ensuring a sound control environment.
  • Detail-oriented with a high level of accuracy and time management skills.
  • Demonstrated end-to-end responsibility for identification and mitigation of process gaps related to mandated policies and procedures.
  • Demonstrated ability to monitor and analyze vendor performance data both in real time and on a cumulative basis, and make appropriate recommendations to ensure success.