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Brown & Brown Insurance is hiring a Client Account Manager – Commercial Insurance Team.

Brown & Brown Insurance

Client Account Manager – Commercial Insurance Team

Tampa, FL

Job Category: Client Support

Division: Retail

Job Summary

Brown & Brown of Florida, Inc.– Tampa is growing and seeking an exceptional individual with proven discipline, and commitment to join our team as Client Account Manager for our Commercial Lines Division. The Account Manager is responsible for servicing new and existing commercial clients, and helping to maintain positive client relationships, providing high quality of service to assigned accounts with a focus on the profitability of the business to the agency.

Essential Duties and Functions

  • Review renewal list of policies expiring in the prescribed time frames to determine appropriate actions
  • Rate and prepare quotations when necessary
  • Handle client telephone and mail requests for information, endorsements, cancellations and other services as required
  • Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company’s carriers
  • Prepare and process binders of insurance, policies, endorsements, certificates of insurance, audits, and cancellations
  • Validate coverages and ratings policies, endorsements, audits, cancellations, etc.
  • Maintain suspense or follow-up system for correspondence/requests
  • Process premium finance agreements as needed
  • Assist with accounts receivable control
  • Provide back-up to other Account Managers as assigned
  • Develop and maintain working relationship with the various company marketing representatives and underwriters
  • Maintain favorable relationship with clients, producers, and employees
  • Develop and maintain strong technical knowledge of commercial lines coverages and rating
  • Perform clerical functions including, but not limited to submitting and sending faxes, proofreading and photocopying documents
  • Perform other assignments as required

Required Skills

  • Florida 4-40 P&C License Required, 2-20 highly preferred
  • 2+ years’ experience of commercial insurance service experience, preferably with an independent agency
  • Effective experience of computer and Microsoft Office Products, especially Word and Outlook
  • Good organizational skills, attention to detail and ability to respond to requests effectively and efficiently
  • Ability to work independently and carry out assignments to completion with minimum instruction
  • Bachelor’s Degree Preferred