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Hillsborough County is hiring a Business Analyst

Job Overview

Performs professional and advanced analytical work to analyze and provide solutions with regard to overall quality assurance of the business structure, policies and operations in support of the Engineering & Operations and the Capital Programs Department.

Minimum Qualifications

  • Bachelor’s Degree in Business Management/Administration, Information Management Systems, Public Administration, Finance or related Field; AND
  • Five years of professional experience in the development, implementation, business process analysis and evaluation of business methods and procedures; OR
  • An equivalent combination of education (not less than a High School Diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted below.

Core Competencies

  • Customer Commitment – Proactively seeks to understand the needs of the customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity – Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence – Takes ownership for excellence through one’s personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork – Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

  • Serve as a liaison between the Procurement Services Department and the Engineering & Operations and Capital Programs Departments to ensure quality assurance is being met related to all contract and business-related documents.
  • Analyze and produce contract management reports to ensure proper implementation of contract documents.
  • Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program change is possible within existing system.
  • Produce Weekly metrics to ensure all contract documents are being processed in a timely manner..
  • Review or draft contract documents for cost effectiveness and provide reviews and develop change orders, supplemental or modification agreements, and addendum as appropriate.
  • Analyze requirements, procedures, and problems to automate processing or to improve existing business systems and produce training documentation or revise existing standard operations procedures.
  • Coordinate with applicable agencies for technical assistance or projects as required and to ensure contract requirements are being met.
  • Prepare contractual documents for BOCC approval, including preparation of agenda items.
  • Maintains records of contracts affecting agencies under their purview.
  • Serves as the single point of contact for consultants, manufacturers, suppliers, etc., assisting in the development and installation of automated systems.
  • Provide ad hoc data analytical support as needed, and produce P-track and CAPES reports.
  • Other related duties as assigned.

Job Specifications

  • Knowledge of business and management principles involved in strategic planning and procedures, resource allocation, leadership techniques and production methods.
  • Knowledge of analysis and research techniques, methods and procedures.
  • Knowledge of construction engineering terminology.
  • Knowledge of English spelling, grammar and punctuation.
  • Ability to work independently and analyze, interpret and accurately summarize complex business processes and detailed information.
  • Ability to use initiative and exercise sound judgement in making conclusive recommendations based on business needs.
  • Ability to communicate effectively and persuasively, both verbally and in writing.
  • Ability to participate effectively in the formulation of departmental policies and procedures.

Physical Requirements

  • This job is performed in a professional office environment where employees routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Work Category

Sedentary Work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.