Hot Job of the Day!

Hillsborough County Government is hiring a Community Relations Coordinator!

Community Relations Coordinator

Recruitment #1906-CMYRCDPCMP-001

Date Opened 6/18/2019 4:15:00 PM
Filing Deadline 7/2/2019 11:59:00 PM
Salary $46,612.80 – $63,627.20/year DOQ
Department Planning Commission / MPO
Job Type Open Recruitment

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INTRODUCTION

Hillsborough County is a great place to work! Situated along Florida’s Gulf Coast, this region boasts an enviable quality of life with year-round sunshine, a unique cultural heritage and a diverse business climate. For both individuals and companies alike, Tampa (County seat of Hillsborough County) offers accessibility, affordability and opportunity.

Hillsborough County Government is a great employer looking for new members to join its team who are aligned with the core values of commitment to excellence; stellar customer service; and embracing diversity, transparency, and accountability.  Our employees enjoy careers that are professionally and personally rewarding and provide competitive and reasonable compensation.

Hillsborough County Government consists of many independent agencies and thousands of employees.  We provide a wide range of municipal services to the citizens of Hillsborough County, including port operations, childrens’ education, arts and culture, courts, planning and zoning, public transportation, environmental protection, and employment-related services.

Read below to learn more about this exciting opportunity to join our team.

IDEAL CANDIDATE PROFILE

The ideal candidate will have experience in InDesign and/or other similar graphics programs. The ideal candidate will have experience with, or proficiency in, some of the following: Constant Contact, legal advertising, social media, conversational Spanish, Microsoft Office, WordPress, and ADA compliance. Previous work experience in an urban design or planning environment is a plus.

JOB OVERVIEW

This position reports to the Public Relations Strategist.

MINIMUM QUALIFICATIONS

A Bachelor’s degree; and
Three or more years of experience planning, implementing or managing public and/or media relations, community relations or community education programs.

Or
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.

CORE COMPETENCIES

What Accountability Means at Plan Hillsborough:

Everyone is responsible to consistently put forth the highest quality work effort. The agency will follow through in setting, measuring and addressing clear expectations and taking actions to ensure all meet these expectations.

What Accountability Looks Like at Plan Hillsborough: 

We set, measure, and address clear expectations through communicating goals and documenting outcomes.

We set expectations and measure performance consistently across the agency.

We ensure equitable division of workload within similar roles agencywide.

We hold work products to the same standard agencywide.

We continue a task or action to its conclusion with results that meet the needs and deadlines of internal and external partners.

We act independently and hold ourselves personally accountable for performing duties, achieving goals and adhering to procedures.

JOB SPECIFIC COMPETENCIES

  • Considerable knowledge of functions, activities, requirements, procedures, objectives and regulations of event planning and community engagement
  • Considerable knowledge of the principles and practices of public relations program management
  • Working knowledge of social media platforms
  • Excellent knowledge of English grammar, punctuation and spelling; Bi-lingual a plus
  • Working knowledge of photographic and audiovisual equipment
  • Proficiency in InDesign or a similar graphics program
  • Proficiency in making presentations to groups
  • Proficiency in Microsoft Office/Outlook
  • Ability to collect and organize data and develop presentations
  • Ability to execute and mange various long term projects while maintaining daily short-term tasks
  • Ability to use considerable initiative, think independently, and exercise sound judgment
  • Ability to establish and maintain effective working relations with others within and outside our organization
  • Ability to communicate effectively both orally and in writing
  • Ability to deal courteously and effectively with the public
  • Ability to plan, organize and supervise the work of others

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

 

  • Formulates comprehensive program plans and strategies pertaining to developing and improving media and community relations to include coordinating agency speakers for special events and programs.
  • Uses InDesign and Canva to create documents, flyers, social media designs, flyers and other promotional materials for public engagement outreach initiatives.
  • Effectively uses various social media platforms for public engagement.
  • Coordinates studies to determine program priorities relative to fund utilization and resource allocation.
  • Prepares recommendations involving special community funding matters.
  • Conducts pertinent statistical research and program analysis within the area of media and community relations planning to promote a positive informative relationship with the community.
  • Reviews and edits materials of other staff before distribution.
  • Ensures presentations and other materials are ADA compliant.
  • Provides liaison and coordinates with other branches/sections of Plan Hillsborough and external agencies/departments to ensure flow of communications and services; interprets and explains applicable regulations, functions and procedures.
  • Prepares and delivers verbal, written and visual presentations to staff, advisory councils, citizen groups and government officials.
  • Represents Plan Hillsborough at meetings, functions and events.
  • Compiles data and participates in preparing statistical analyses and reports of activities and achievements.
  • May serve as Public Relations or Public Information Officer of a major county agency.
  • May supervise and participate in the hiring of subordinate staff personnel engaged in program development, administration and evaluation.
  • Performs other related duties as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.

SPECIAL PROBATIONARY NOTE

NOTE: Individuals hired may be asked to review Hillsborough County driving eligibility criteria and acknowledge understanding of its provisions.

SELECTION PLAN

  • Supplemental Questionnaire and Application Screening
  • Establish List of Qualified Candidates
  • Department Selection Interviews*
  • Candidate Assessments
  • Background Investigation
  • Offer

*The Department named at the top of this job bulletin is responsible for reviewing the qualified applications on the referral list and will carefully consider all qualified submissions during the screening of candidates. You will be contacted by the department directly if you are selected to continue in the recruitment process. Due to the high level of interest in the position, it will not be possible to interview every minimally qualified applicant. The Department, or its Human Resources Department, will notify you, via email, when the position has been filled.

CONCLUSION

VETERANS’ PREFERENCE: The Civil Service Board and its client agencies value the service veterans and their family members have given to our country and support the hiring of returning service members and military spouses. Therefore, special consideration and priority in appointment will be given to veteran preference-eligible applicants (as described in Section 295.07, F.S.) throughout each step of the selection process.  Applicants currently serving in active duty are not eligible for veterans’ preference. A veteran is defined as a person who served in the active military, naval, or air service and was discharged or released under honorable conditions (or who later received an upgraded discharge under honorable conditions). However, current members of any reserve component of the United States Armed Forces or the Florida National Guard are eligible.

The applicant claiming veterans’ preference is responsible for providing required documentation (click here for further information on documentation requirements) that clearly shows dates of service, campaign awards or medals received, and character of discharge (DD-214 Member-4 or Service-2 copy) to support entitlement to preference.  This documentation should be provided at the time of application submission. Documentation can easily be provided to us electronically through this online application system (preferred), but can also be provided to us by email, fax, or USPS. However, in ALL cases, required documentation must be provided to us prior to the closing date of the vacancy announcement.

Applicants that meet the minimum job requirements and qualify for Veterans’ Preference who believe they have not been afforded employment preference in accordance with applicable Florida law, may file a written complaint requesting an investigation with the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Blvd, Room 214, St. Petersburg, Florida 33708. The complaint must be filed within 60 calendar days from the date the applicant receives notice that s/he was not selected.  Prior to filing a complaint, however, it is the responsibility of the preference-eligible applicant to contact the employer at least one time after 45 days have passed from the final date for submitting an application or the interview date, whichever is later in time, if the applicant has not received notice of a hiring decision.

For more information on Veterans’ Preference, please visit the Civil Service Board website by clicking here.

DRUG-FREE WORK PLACE: The employers of Hillsborough County have implemented a drug-free workplace and all offers of employment are conditioned on job applicants successfully passing a drug test.

RESPONSE/RECOVERY ACTIVITIES: Employees may be required to participate in response/recovery activities in response to a major emergency or natural disasters affecting County operations. In such situations, every effort will be made to maintain operations, but employees may be assigned to carry out response activities suited to their skills and capabilities.

HILLSBOROUGH COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Hillsborough County provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.

AMERICANS with DISABILITIES ACT (ADA):  Hillsborough County welcomes and encourages applications from persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.

APPLICANTS RIGHTS UNDER FEDERAL EMPLOYMENT LAWS:  Family and Medical Leave Act (FMLA)Poster;  Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA)Poster.