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SYKES is hiring a Director, Global Finance Internal Audit

Director, Global Finance Internal Audit

Job ID: 2018-63445
Posted Date: 2018-03-15
Category: Accounting and Finance
Location: US-FL-Tampa

More information about this job


This position will be responsible for managing the financial compliance and internal audit processes, including developing annual risk assessment, communicating policies and procedures, managing and coordinating internal audit testing, gap analysis and remediation. This role will establish and maintain a “Best in Class” audit function, in compliance with the Internal Audit Charter, which ensures internal controls, investor confidence and professional credibility. Position will have close coordination with the Corporate Controller, external auditors and outsourced internal audit resource partner to ensure best practices and ongoing compliance with internal control and disclosure control requirements of the Sarbanes-Oxley Act. The position is highly visible, working with senior management across all functions and will have regular interaction with the executive management team, external auditors and the Board of Directors Audit Committee.



  • Adherence to SYKES policies on ethics and integrity
  • Manage and coordinate outsourced internal audit services provided by a major internal audit firm
  • Evaluate and assess significant merging/consolidating functions and new or changing services, processes, operations, and control processes coincident with their development, implementation, and/or expansion.
  • Issue periodic reports to the Audit Committee and management summarizing results of audit activities.
  • Keep the Audit Committee informed of emerging trends and successful practices in internal auditing.
  • Review compliance with the Foreign Corrupt Practices Act, and Company policies concerning ethical business conduct related to financial reporting.
  • Assist in the investigation of significant suspected fraudulent activities within the organization and notify management and the Audit Committee of the results.
  • Support the external auditors, as deemed appropriate.
  • Review process control documentation for compliance with the Committee of Sponsoring Organizations (COSO) framework and perform process owner effectiveness testing to ensure compliance with the Sarbanes-Oxley Act of 2002.
  • Provide leadership in the implementation of internal control and process improvement initiatives.
  • Carry out reviews of disclosures and internal controls and financial reporting under Sarbanes-Oxley.
  • Monitor company-wide self-assessment program for internal controls.
  • Lead and coordinate efforts to improve the efficiency and effectiveness of the Company’s business processes, in order to improve customer satisfaction or improve profitability.
  • May perform other additional duties and responsibilities as assigned.






B.S. or B.A. Degree in Accounting, and CPA certification is required. Minimum of 7 years of relevant business experience, including at least 3 years’ experience in public accounting and/or internal auditing with a large public company. Sarbanes-Oxley experience and exposure is required.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


  • Demonstrated experience with finance, operational and information systems audits
  • Outstanding written and oral communication skills, including presentations to senior management and Audit Committees
  • Experience leading or liaising, where appropriate, with external auditors and outsourced internal auditors
  • Self-motivated, innovative, with a hands-on, energetic and capable of highlighting and documenting key issues and concerns within tight deadlines
  • Comfortable working in an entrepreneurial environment
  • Capable of getting work done in a non-adversarial manner
  • Ability to establish a high level of credibility with senior management and to partner effectively with diverse individuals around a global organization
  • Must have extensive PC skills and spreadsheet experience
  • Experience working with multi-national companies
  • 15-20% travel



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to speak and/or listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.



Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company’s policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.



The preceding position description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position.


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