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Johnson & Johnson is hiring a Global Services Program Director

The GS Global Program Director will report directly to the Senior Director, GS Portfolio & Project Management Office and partner with key stakeholders including highest levels of GS leadership and cross-functional partners.  The leader will advance the Enterprise Transformation strategy by providing insight and analysis to help senior leadership plan and prioritize throughout the lifecycle of the program from execution to hypercare. This role will lead the overall direction, coordination, implementation, execution, control, and measurement of GS Finance and cross-functional transformation programs globally. This leader will be responsible for providing quality reviews, governance, and oversight of the program deliverables.  Additionally, this role will be responsible for oversight and coordination with the GS Finance and Strategy and Transformation (S&T) implementation leaders.


  • Builds long-term, strategic relationships and collaborates with functional and enabling support organizational leaders
  • Align with cross-functional partners and stakeholders to define program scope, goals, and deliverables
  • Develop program management playbook to define process to mobilize PMO team, establish governance model, and ways of working
  • Drive adoption and adherence of program management tools and processes
  • Lead the planning and execution of multiple enterprise-wide transformational programs globally
  • Provide leadership, direction and coaching to the program team to drive successful outcomes
  • Lead and motivate program team to deliver project objectives by regularly assessing resource needs, removing barriers to success, and providing constructive feedback when needed
  • Embrace and lead a culture of inclusiveness and multi-cultural engagement through coaching and feedback to peers and the broader community in Global Services
  • Maintains a strong intuitive understanding of business needs, problems, industry standards, and stakeholder expectations
  • Mitigate and reduce risks/issues to program milestones
  • Create and present status and leadership reports defining program progress, challenges, and solutions
  • Implement and manage program changes and interventions to achieve program objectives
  • Conduct program evaluations and assessment of results


  • A minimum of a Bachelor’s Degree is required
  • A minimum of 5 years in leading large complex strategic programs globally
  • 12+ years of professional experience
  • 5+ years managing and leading employees and complex team efforts
  • Strategic thinking and foresight
  • Ability to shape, create a future vision, gain support and alignment to that vision
  • Ability to flex and effectively manage large complex scope and competing priorities
  • Effective in leading high-performing teams
  • Demonstrates agile leadership – drives, promotes, and be/lead the desired change
  • Strong leadership, facilitation, influencing, negotiation, mentoring and personnel management skills
  • Executive presentation skills
  • Collaborative approach and ability to connect
  • Ability to managing complexity and ambiguity
  • Bifocal approach – ability to zoom-in/zoom-out for strategic and tactical, high-level, and detailed, etc.
  • Ability to lead in the context of Our Credo.
  • Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, Project, Visio, and Access) required

Preferred Qualifications:

  • MBA Degree
  • PMI Certified
  • Experience leading and delivering business initiatives within shared services organizations; Strategy, Payroll, Finance, HR, Procurement, and Technology functions
  • Experience utilizing Planview Enterprise Project Portfolio Management (PPM) tool to manage, report and track strategic programs and projects