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Hillsborough County is hiring a Network Architect

Summary

Performs architecture design of enterprise network infrastructure and establishes enterprise infrastructure technology standards and multi-platform hardware/software solutions for enterprise routing and switching environments, virtual private networking (VPN), firewalls, voice communications infrastructure/systems (including Voice Over IP), and wireless networking and monitoring systems.  Performs capacity and performance planning and manages complex global enterprise technology projects in accordance with established project management methodology.  Provides advanced technical support for all subordinate positions.

Ideal Candidate

• Six to Eight years of enterprise network architect experience providing design, installation, setup, configuration, upgrades, and advanced complex troubleshooting for enterprise routing and switching environments, virtual private networking (VPN), firewalls, and wireless networking & monitoring systems. 
• Six to Eight years performing capacity planning of enterprise infrastructure systems and developing management recommendations for the implementation of enhancements to enterprise architecture and recommending innovative solutions to reduce operational costs, improve client productivity, and enhance the efficiency & reliability of the enterprise infrastructure.
• Six to Eight years managing complex enterprise technology projects in accordance with a formal project management methodology.
• Six to Eight years developing, editing, and presenting technical designs, network diagrams, project plans and other technical reports.
• Valid Florida Driver’s License and ability to operate vehicle to deliver, pickup, install and/or troubleshoot equipment issues.
• CCNA, CCSA, CCSE or other Cisco and Checkpoint Certifications

Salary: CAD-Unclassified Professional 1

Min: $ 80,204.80 annually

Mid: $106,288.00 annually

Max: $ 132,350.40 annually

Benefits

Click HERE to view our Benefits at a glance

• Generous PTO & Holiday Plan
• Health Plans
• Health Savings Account
• Dental & Vision Plans
• Employee Assistance Program (EAP) 
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Tuition Reimbursement
• Cafeteria Benefit
• Life Insurance
• Short & Long-Term Disability Insurance

Core Competencies

• Customer Commitment – Proactively seeks to understand the needs of the customers and provide the highest standards of service.
• Dedication to Professionalism and Integrity – Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
• Organizational Excellence – Takes ownership for excellence through one’s personal effectiveness and dedication to the continuous improvement of our operations.
• Success through Teamwork – Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

• Performs advanced research and development to establish enterprise architecture standards, infrastructure technology standards and multi-platform hardware/software solutions for enterprise routing and switching environments, virtual private networking (VPN), firewalls, voice communications infrastructure/systems (including Voice Over IP), and wireless networking and monitoring systems.
• Performs project management duties on complex global, enterprise technology projects in accordance with established project management methodology.
• Performs enterprise-level technical design, remedial troubleshooting, preventative/remedial maintenance, installation, configuration, and upgrades, for enterprise routing and switching environments, virtual private networking (VPN), wireless networking, and voice communications infrastructure/systems (including Voice Over IP).
• Develops, edits, and presents, technical designs, network diagrams, project plans, technology plans/roadmaps, and other technical reports. 
• Develops and reviews procurement-related documentation including Requests for Proposals and Scope of Works.
• Acts as team technical liaison for externally managed technology projects originating from the Enterprise Project Management Office as well as other Departments and provides project management mentoring for Network Administrators and Network Engineers. 
• Provides advanced technical debugging and troubleshooting for escalated complex issues in supporting multiple infrastructure platforms related to enterprise routing and switching environments, virtual private networking (VPN), firewalls, voice communications infrastructure/systems (including Voice Over IP), and wireless networking and monitoring systems.
• Provides administrative and technical guidance/support for subordinate-level technical positions.
• Reviews and monitors performance and performs capacity planning of enterprise infrastructure systems and develops management recommendations for the implementation of enhancements to the enterprise architecture. 
• Recommends innovative solutions to reduce operational costs, improve client productivity, and enhance the efficiency and reliability of the enterprise infrastructure. 
• Performs project management duties on complex technology projects in accordance with established project management methodology.
• Performs remedial troubleshooting, preventative/remedial maintenance, installation, configuration, and upgrades, for enterprise routing and switching environments, virtual private networking (VPN), wireless networking, and voice communications infrastructure/systems (including Voice Over IP).
• Performs as supervisor to subordinate technical personnel engaged in performance of installation, maintenance and support of hardware and software systems.
• Develops, edits, and presents, technical designs, network diagrams, project plans and other technical reports.
• Drives a vehicle to remote locations to deliver, pickup, install and/or troubleshoot equipment problems.
• Works with vendors, clients, and other technical staff to resolve technical issues related to vendor-specific supported infrastructure.
• Performs other related duties as assigned.

Job Specifications

• Knowledge of industry project methodologies and use of documentation platforms for project and technical documentation.
• Knowledge of industry standards, characteristics, features and troubleshooting methods associated with network routing protocols, and/or switching methodologies, and/or firewall concepts, Virtual Private Networking (VPN) connectivity, and data network infrastructure.
• Knowledge of industry standards, characteristics, features and troubleshooting methods associated with voice communications infrastructure/systems (Voice Over IP, Analog Communications, and Cellular).
• Knowledge of industry standards, characteristics, features and troubleshooting methods associated with data communications over wireless network infrastructure.
• Ability to organize, prioritize and manage multiple complex projects and tasks to meet delivery dates.
• Ability to develop, edit, and present technical designs, network diagrams, project plans and other technical reports.
• Ability to troubleshoot complex hardware/software technical issues associated with enterprise routing and switching environments, virtual private networking (VPN), wireless networking, and voice communications infrastructure/systems (including Voice Over IP).
• Ability to work effectively with others and provide superior customer service to end-users.
• Ability to communicate effectively both orally and in writing to end-users, vendors, management, and peers.

Physical Requirements

• Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).
• Tasks may involve extended periods of time at a keyboard or workstation.
• Work is usually performed in an office environment.

Work Category

Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Minimum Qualifications Required

• Bachelor’s degree from an accredited college or university with a major in information technology or related engineering field; AND
• Six years of enterprise network and voice infrastructure experience providing architecture design, establishing technology standards, developing multi-platform hardware / software solutions and managing complex enterprise technology projects in accordance with formal project management methodologies; OR
• An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.

Emergency Management Responsibilities

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.

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